Frequently asked questions
General Information
On our website and retail stores worldwide.
Our products are manufactured in Taiwan, with designs created in Chico, CA.
We announce upcoming sales through our newsletter and on our Facebook page. Discount codes are sent for limited times only.
Product Information
No. If any of our products contain latex, it is our policy to clearly label those products.
The knee brace stays are fiber optic cables designed to keep the knee brace from bunching at the knee.
The stays are designed to prevent bunching at the knee. Some people find that they prefer the brace without the stays. We have had several customers report that they have cut out the stays. While we do not recommend cutting out the stays, some people have had success in modifying the knee brace in this way.
Usage and Care
Most Incrediwear products can be washed warm or cold and tumble dried on low. Do not bleach, iron, or dry clean. You can find washing instructions in each product description on our site.
For best results, our products should be worn in direct contact with the skin, but they can be worn over a thin layer of clothing if desired.
You can wear our products as long as you feel comfortable. They can be slept in, but if you experience any discomfort, please remove them. Some people notice an immediate difference, but it usually takes about 20 minutes on average to see results.
The embedded elements will remain active for the life of the product.
No, the elements are embedded during a process before the products are manufactured and will not wash out.
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